#complaint-search-bar .search-box{flex:0 1 390px;width:390px;max-width:390px;min-width:0}
#complaint-search{width:100%;height:22px;padding:0;border:0;outline:0;background:none;resize:none;font:inherit;line-height:22px}
#complaint-status-filter{min-width:140px;border:1px solid var(--line);border-radius:7px;padding:8px 10px;background:#fff;color:#486575}
#complaint-panel .panel-top{min-height:54px;padding:8px 20px;gap:16px;flex-wrap:wrap}
.complaint-panel-title{font-size:15px;color:#183a44}.complaint-count{font-size:12px;color:#7b919d;margin-left:10px}
.complaint-tabs .view-tab .complaint-tab-label{font:inherit;color:inherit;background:none;padding:0;margin:0;border-radius:0}.complaint-tabs .view-tab .complaint-tab-count{display:inline-block;min-width:18px;padding:1px 5px;margin-left:6px;border-radius:4px;background:#eef4f5;color:#557a84;font-size:11px;font-weight:500;line-height:18px;text-align:center}.complaint-tabs .active .complaint-tab-count{background:#e4f3ef;color:#07867a}
.complaint-actions{display:flex;gap:10px;margin-left:auto;align-items:center}
.complaint-row-actions{display:flex;align-items:center;gap:8px;white-space:nowrap}.complaint-delete{color:#b34b44;border-color:#e7b9b5}.complaint-delete:hover{background:#fff2f0;border-color:#c9766e}.complaint-danger{background:#b34b44;color:#fff}.complaint-danger:hover{background:#973f39}.complaint-delete-dialog{max-width:520px}.complaint-delete-dialog .modal-body{line-height:1.8;overflow-wrap:anywhere}
#complaint-panel [hidden],#complaint-dialog [hidden]{display:none!important}
#complaint-content{display:flex;flex:1 1 auto;flex-direction:column;min-height:0}#complaint-content>.warehouse-scroll{flex:1 1 auto;min-height:0;max-height:none}#complaint-content>.pagination{flex-shrink:0}
.complaint-tabs{flex-wrap:wrap;gap:25px}.complaint-tabs .view-tab{white-space:nowrap}.complaint-section-info{display:flex;flex-wrap:wrap;gap:8px;align-items:center;padding:12px 20px;border-bottom:1px solid var(--line)}.complaint-section-info .complaint-count{margin-left:0}#complaint-section-hint{font-size:12px;color:#7b919d;margin-left:8px}
.complaint-table tbody tr{cursor:pointer}.complaint-table tbody tr:hover{background:#f3f9f7}.complaint-table th:last-child,.complaint-table td:last-child{position:sticky;right:0;border-left:1px solid var(--line)}.complaint-table th:last-child{z-index:3}.complaint-table td:last-child{z-index:1}.complaint-edit{white-space:nowrap}
.complaint-table th,.complaint-table td{padding-right:12px;font-size:12px}.complaint-table .complaint-long{max-width:310px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.complaint-status,.complaint-maker{display:inline-block;border-radius:5px;padding:3px 7px;white-space:nowrap;background:#f1f5f6;color:#607986}
.complaint-status-0,.complaint-maker-pending{background:#fff4e6;color:#9a6a2c}.complaint-maker-yes{background:#fff0ef;color:#995d56}.complaint-status-1,.complaint-maker-no{background:#eaf6ef;color:#477b5d}
.complaint-dialog{width:920px;max-width:calc(100vw - 24px);max-height:calc(100dvh - 24px);overflow:hidden}.complaint-dialog>form{display:flex;max-height:inherit;flex-direction:column}.complaint-dialog .modal-header,.complaint-dialog .modal-footer{flex:0 0 auto}.complaint-dialog .modal-body{flex:1 1 auto;min-height:0;max-height:none;overflow-y:auto}
.complaint-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:15px 18px}.complaint-form-grid label{display:flex;flex-direction:column;gap:6px;min-width:0;color:#385567}.complaint-field-title{display:flex;align-items:center;gap:4px;min-height:18px}.complaint-form-grid label b{display:inline;color:#c35e55;font-weight:600;line-height:1}
.complaint-summary-grid{grid-template-columns:repeat(4,minmax(0,1fr))}.complaint-reasons{margin-top:20px}.complaint-reason-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:0 28px;margin-top:10px}.complaint-reason-option{display:grid;grid-template-columns:18px minmax(0,1fr) 76px;align-items:center;gap:8px;padding:7px 3px;border-bottom:1px dashed #dce5ea;color:#385567}.complaint-reason-option input[type="checkbox"]{width:15px;height:15px;margin:0;accent-color:var(--teal)}.complaint-reason-option input[type="number"],.complaint-custom-row input{width:100%;min-width:0;border:1px solid var(--line);border-radius:6px;padding:7px 8px;background:#fff;color:#294653;font:inherit;outline-color:var(--teal)}.complaint-reason-option input[type="number"]:disabled{background:#f3f6f7;color:#9aabb3}.complaint-custom-title{margin-top:16px;color:#385567}.complaint-custom-row{display:grid;grid-template-columns:minmax(0,1fr) 76px 32px;gap:8px;margin-top:7px}.complaint-custom-remove{width:32px;height:32px;font-size:18px}#complaint-custom-add{margin-top:8px}
.complaint-workflow-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.complaint-followup-fields{display:contents}
.complaint-form-grid .complaint-total-highlight{color:#a6534d;font-weight:700}.complaint-form-grid .complaint-total-highlight input{border-color:#dfaaa5;background:#fff6f4;color:#9d443e;font-weight:700;box-shadow:0 0 0 1px rgba(166,83,77,.05)}
.complaint-form-grid input,.complaint-form-grid select,.complaint-form-grid textarea{width:100%;min-width:0;border:1px solid var(--line);border-radius:7px;padding:9px 10px;background:#fff;color:#294653;font:inherit;outline-color:var(--teal)}
.complaint-department-field{display:flex;flex-direction:column;gap:6px;min-width:0;color:#385567}.complaint-department-options{display:flex;align-items:center;gap:6px;min-height:38px;padding:5px 7px;border:1px solid var(--line);border-radius:7px;background:#f2f8f6}.complaint-form-grid .complaint-department-options label{flex:1 1 0;flex-direction:row;align-items:center;justify-content:center;gap:5px;white-space:nowrap}.complaint-form-grid .complaint-department-options input[type="checkbox"]{width:15px;height:15px;margin:0;padding:0;border:0;accent-color:var(--teal)}
.complaint-form-grid textarea{min-height:72px;resize:vertical;white-space:pre-wrap;font-family:inherit;line-height:1.6}.complaint-wide{grid-column:1/-1}.complaint-meta{align-self:end;color:#8397a1;font-size:11px;padding-bottom:9px}
.complaint-error{min-height:20px;color:#aa4f46;margin:12px 0 0}.complaint-dialog [disabled]{background:#f5f8f9;color:#526d7c}
.complaint-form-section{border:0;padding:0;margin:0 0 20px;min-width:0}.complaint-form-section legend{width:100%;font-size:13px;font-weight:600;color:#28796e;padding:0 0 10px;margin-bottom:12px;border-bottom:1px solid var(--line)}
.complaint-context{padding:12px 14px;margin-bottom:20px;background:#f2f8f6;border:1px solid #dcece6;border-radius:8px;font-size:12px;overflow-wrap:anywhere}.complaint-context strong,.complaint-context span{display:block;line-height:1.8}.complaint-context span{color:#708791}.complaint-context p{margin:8px 0 0;white-space:pre-wrap;line-height:1.7;max-height:120px;overflow:auto}
.complaint-summary-images,.complaint-warehouse-detail{margin-top:20px}.complaint-image-field{display:block;color:#385567}.complaint-image-field input[type="file"]{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}.complaint-image-add{display:inline-flex;margin-top:8px;cursor:pointer}.complaint-image-count{display:inline-block;margin-left:10px;color:#7b919d;font-size:12px}.complaint-image-field>small{display:block;margin-top:8px;color:#8397a1}.complaint-image-previews{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;margin-top:12px}.complaint-image-previews figure{position:relative;min-width:0;margin:0;padding:6px;border:1px solid var(--line);border-radius:8px;background:#f8fafb}.complaint-image-previews img{display:block;width:100%;height:140px;object-fit:cover;border-radius:6px;background:#edf2f4}.complaint-image-previews figcaption{overflow:hidden;margin-top:5px;color:#607986;font-size:11px;text-overflow:ellipsis;white-space:nowrap}.complaint-image-remove{position:absolute;top:9px;right:9px;width:28px;height:28px;background:rgba(255,255,255,.94);color:#a34f49;font-size:18px}.complaint-table-images{white-space:nowrap}.complaint-table-images img{width:28px;height:28px;margin-right:4px;border-radius:4px;object-fit:cover;vertical-align:middle}.complaint-table-images span{color:#607986;font-size:11px}
@media(max-width:900px){.complaint-summary-grid,.complaint-workflow-grid{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media(max-width:700px){#complaint-search-bar .search-box{width:100%;max-width:none}.complaint-form-grid,.complaint-summary-grid,.complaint-reason-grid{grid-template-columns:1fr}.complaint-wide{grid-column:auto}.complaint-dialog{width:calc(100vw - 16px)}.complaint-image-previews{grid-template-columns:repeat(2,minmax(0,1fr))}.complaint-image-previews img{height:120px}}

.complaint-purchase-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.complaint-return-address{grid-column:1/-1}@media(max-width:700px){.complaint-purchase-grid{grid-template-columns:1fr}.complaint-return-address{grid-column:auto}}
@media(max-width:700px){.complaint-tabs{flex-wrap:nowrap;overflow-x:auto;max-width:100%;min-width:0;gap:18px}.complaint-tabs .view-tab{flex:0 0 auto}}
.complaint-return-grid{grid-template-columns:repeat(3,minmax(0,1fr))}@media(max-width:700px){.complaint-return-grid{grid-template-columns:1fr}}
.complaint-packaging-workflow{grid-template-columns:repeat(2,minmax(0,1fr))}@media(max-width:700px){.complaint-packaging-workflow{grid-template-columns:1fr}}
.complaint-department-progress{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}.complaint-department-progress>div{padding:12px;border:1px solid var(--line);border-radius:8px;background:#f7fbfa}.complaint-department-progress strong{font-size:13px;margin-right:12px}.complaint-department-progress p{font-size:12px;color:#607986;line-height:1.7;margin:8px 0 0}.complaint-department-detail{border:1px solid var(--line);border-radius:10px;padding:16px;margin-bottom:20px}.complaint-department-detail>h3{font-size:16px;color:var(--navy);margin:0 0 18px}@media(max-width:700px){.complaint-department-progress{grid-template-columns:1fr}.complaint-department-detail{padding:12px}}
.complaint-completed-dialog>div{display:flex;max-height:inherit;flex-direction:column}.complaint-detail-section{margin-bottom:22px}.complaint-detail-section h3{margin:0 0 12px;padding-bottom:10px;border-bottom:1px solid var(--line);font-size:14px;color:#28796e}.complaint-detail-section dl{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:16px 18px;margin:0}.complaint-detail-field{min-width:0}.complaint-detail-field dt{margin-bottom:6px;font-size:12px;color:#708791}.complaint-detail-field dd{margin:0;font-size:13px;line-height:1.7;color:#294653;white-space:pre-wrap;overflow-wrap:anywhere}.complaint-detail-wide{grid-column:1/-1}.complaint-detail-field .complaint-image-previews{margin-top:0}.complaint-detail-field .complaint-image-previews img{object-fit:contain}@media(max-width:700px){.complaint-detail-section dl{grid-template-columns:1fr}}

.complaint-date-tools{display:flex;align-items:center;gap:8px;flex-wrap:wrap}#complaint-date-filter{position:relative;color:#486575}#complaint-date-caption{list-style:none;cursor:pointer;border:1px solid var(--line);border-radius:7px;background:#fff;padding:9px 12px;white-space:nowrap}#complaint-date-caption::-webkit-details-marker{display:none}#complaint-date-caption::after{content:'⌄';margin-left:12px;color:#7b919d}#complaint-date-filter.is-filtered>summary{color:#07867a;border-color:#a6d5ce;background:#f1f9f7}.complaint-date-popover{position:absolute;top:calc(100% + 8px);left:0;z-index:50;width:340px;max-width:calc(100vw - 40px);padding:16px;background:#fff;border:1px solid var(--line);border-radius:12px;box-shadow:0 8px 28px #183a4420}.complaint-date-popover label{display:flex;flex-direction:column;gap:6px;font-size:12px;min-width:0}.complaint-date-popover input{width:100%;min-width:0;box-sizing:border-box;border:1px solid var(--line);border-radius:7px;padding:8px;color:#294653;background:#fff;font:inherit}.complaint-date-range{display:grid;grid-template-columns:minmax(0,1fr) auto minmax(0,1fr);gap:8px;align-items:end;margin-top:14px}.complaint-date-range>span{padding-bottom:9px;color:#8397a1}.complaint-date-actions{display:flex;justify-content:flex-end;gap:8px}#complaint-date-error{color:#b34b44;font-size:12px;margin:10px 0;min-height:16px}#complaint-date-filter summary:focus-visible,.complaint-date-popover input:focus-visible{outline:2px solid var(--teal);outline-offset:2px}@media(max-width:700px){.complaint-date-tools{width:100%}.complaint-date-popover{width:300px}#complaint-date-caption{font-size:12px}}

.page-heading #complaint-search-bar{max-width:none}

#complaint-dialog :is(input,select,textarea)[required]:is(:invalid,.complaint-required-empty):not(:disabled):not([readonly]){background-color:#fff1f0;border-color:#e9aaa6}
#complaint-dialog :is(input,select,textarea)[required]:is(:invalid,.complaint-required-empty):not(:disabled):not([readonly]):focus{border-color:#d87870;box-shadow:0 0 0 2px #e9aaa630}

.complaint-department-combo{position:relative;width:100%}.complaint-department-combo input{padding-right:28px!important}.complaint-department-arrow{position:absolute;right:12px;top:10px;color:#6b8791;pointer-events:none}.complaint-department-menu{position:absolute;top:calc(100% + 5px);left:0;right:0;z-index:20;background:#fff;border:1px solid #d8e6e5;border-radius:8px;padding:4px;box-shadow:0 5px 16px #183f4314}.complaint-department-menu[hidden]{display:none}.complaint-department-menu button{display:block;width:100%;text-align:left;padding:7px 10px;border-radius:5px;font:inherit;color:#365865}.complaint-department-menu button:hover,.complaint-department-menu button:focus-visible{background:#f0f7f5;outline:none}.complaint-department-menu button[aria-selected=true]{background:#e5f4ee;color:#0b857a}#complaint-reporting-department:focus{outline:none;border-color:#69b8ad;box-shadow:0 0 0 2px #e5f4ef}

.complaint-main-pages{display:flex;gap:8px;padding:12px 18px;border-bottom:1px solid var(--line);flex-shrink:0;background:#fafcfc;border-radius:14px 14px 0 0}
.complaint-main-pages button{padding:8px 18px;border-radius:7px;color:#62808d;font-weight:500}
.complaint-main-pages button:hover{background:#f0f6f5}
.complaint-main-pages button.active{background:#e6f4ef;color:#07867c;font-weight:600}
.complaint-main-pages button:focus-visible{outline:2px solid var(--teal);outline-offset:2px}
#complaint-main-content,#complaint-content{display:flex;flex-direction:column;flex:1;min-height:0}

.complaint-business-grid{grid-template-columns:repeat(7,minmax(0,1fr));column-gap:10px}.complaint-business-grid>label{white-space:nowrap}.complaint-business-grid input{padding:9px 6px;font-size:12px}.complaint-business-grid input:is([type=date],[type=datetime-local]){cursor:pointer}.complaint-business-grid .complaint-department-field{grid-column:4 / span 2;max-width:none}.complaint-summary-grid>.hidden{display:none!important}@media(max-width:700px){.complaint-business-grid{grid-template-columns:1fr}}

@media(max-width:700px){.complaint-business-grid .complaint-department-field{grid-column:1/-1}}

#complaint-table .complaint-business-fit{width:100%;table-layout:fixed}
#complaint-table .complaint-business-fit th{white-space:nowrap;font-size:clamp(10px,.66vw,12px);padding:10px 5px}
#complaint-table .complaint-business-fit td{padding:10px 5px;overflow-wrap:anywhere;white-space:normal}
#complaint-table .complaint-business-fit .complaint-long{max-width:none;white-space:normal}
.complaint-business-fit .complaint-row-actions{gap:4px;flex-wrap:wrap}
.complaint-business-fit .complaint-row-actions .button{padding:5px 7px;font-size:11px}
#complaint-table .complaint-business-fit .complaint-table-images{overflow:hidden}

.complaint-processing-cell summary{cursor:pointer;color:#07867a;line-height:1.6}
.complaint-processing-cell dl{margin:8px 0 0;padding:8px;background:#f5f9fa;border-radius:6px}
.complaint-processing-cell dl>div+div{margin-top:8px}
.complaint-processing-cell dt{color:#63818d;font-size:11px}
.complaint-processing-cell dd{margin:3px 0 0;white-space:pre-wrap;overflow-wrap:anywhere}

#complaint-import-dialog .modal-body{overflow:auto}#complaint-import-dialog input,#complaint-import-dialog select{width:100%;min-width:0;padding:8px;border:1px solid var(--line);border-radius:7px;background:#fff;color:var(--ink)}#complaint-import-preview td{max-width:240px;overflow-wrap:anywhere;white-space:normal}#complaint-import-preview table{min-width:1200px}#complaint-import-source{font-size:12px;color:#607986}

#complaint-table .complaint-business-fit th{padding-left:3px;padding-right:3px}
.complaint-column-heading{display:flex;align-items:center;justify-content:space-between;gap:2px;white-space:nowrap}
.complaint-column-heading .column-filter-button{position:static;transform:none;width:16px;height:24px;flex:0 0 16px;border-radius:5px}
.complaint-column-heading .column-filter-button:focus-visible{outline:2px solid var(--teal);outline-offset:1px}
#complaint-column-filter{border:1px solid #e1eae7;border-radius:12px;background:#fff;box-shadow:0 8px 28px #183a441c}
#complaint-column-filter .column-option{display:flex;align-items:center;gap:8px;padding:8px;border-radius:7px;margin-bottom:4px;cursor:pointer}
#complaint-column-filter .column-option:has(input:checked){background:#e8f5ef;color:#16796c}
#complaint-column-filter .column-option:hover{background:#f0f8f4}
#complaint-column-filter input[type=checkbox]{accent-color:#148c7e}
#complaint-filter-search{width:100%;box-sizing:border-box;resize:vertical;min-height:36px;max-height:90px;border:1px solid #dce8e3;border-radius:7px;padding:8px;font:inherit;font-size:12px;color:#284555;background:#fff}
#complaint-filter-search:focus{outline:2px solid #cce7dc;outline-offset:1px}

.complaint-batch-bar{display:flex;align-items:center;gap:10px;padding:10px 18px;background:#f4faf7;border-bottom:1px solid var(--line);flex-shrink:0;flex-wrap:wrap}.complaint-batch-bar.hidden{display:none}.complaint-batch-bar>span{color:#32786d;font-size:12px;margin-right:auto}.complaint-batch-choice{display:inline-flex;gap:5px;align-items:center;white-space:nowrap;cursor:pointer;font-size:12px}.complaint-batch-choice input{accent-color:#148c7e}
#complaint-column-filter [hidden]{display:none!important}

#complaint-table .complaint-business-fit .complaint-column-heading{white-space:normal}
#complaint-table .complaint-business-fit .complaint-column-heading>span{min-width:0;overflow-wrap:anywhere}